rummy joy
rummy joy
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This app is available for your device
rummy joy
This app is available for your device
Contact
+91 9888217285
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the rummy joy?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to secure your login. This method replaces the need for a password or email login, making it easier to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still encounter issues, click "send OTP" and wait for the time to expire. If you don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If the number has changed, please send your updated KYC (Know Your Customer) details to our customer support via email to facilitate a smooth account transfer. This will help resolve any issues and ensure you can continue using your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features. Once installed, you can log in and start playing without any problems.
Q1: What is the minimum withdrawal amount in the rummy joy?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other available apps. Withdrawals are limited to the money earned from gaming, and bonus amounts cannot be withdrawn. This means you can only cash out the money you've won or earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your Know Your Customer (KYC) details within this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, payment delays can occur, potentially extending the wait time to up to 24 hours. This variability may affect the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned from playing games with the bonus amount are eligible for withdrawal. This means you can cash out the money you win, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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At rummy joy, convenience is paramount. We strive to make it easy and hassle-free for our customers to deposit and withdraw funds. We offer a wide range of deposit and withdrawal methods, including major credit cards, e-wallets, and cryptocurrencies. This allows for seamless transactions and quick access to your account and winnings. Whether you're depositing funds or withdrawing your earnings, our user-friendly platform ensures a smooth and secure experience. Additionally, our dedicated customer support team is available 24/7, 365 days a year, to assist you with any questions or issues you may encounter. Our team is committed to providing prompt and effective solutions to resolve any concerns you may have. Whether you need help with a technical issue, a deposit or withdrawal query, or simply require general information about our services, we're here to help. Our customer support is your go-to resource, always ready to lend a hand and ensure that your experience with us is nothing short of exceptional.